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A Connected Campus

To keep our community safe, we are preparing for and reimagining what the approaching school year might look like as the global health situation evolves.

TCU Connected Campus

Revised Fall Calendar & FAQ

UPDATE for July 14, 2020:

Student Experience Programming Plans

Frog Camp, student organizations, community service, spiritual wellness programs, leadership opportunities, and even our historic Horned Frog Yearbook are all still part of Fall 2020. This guide from Student Affairs will tell you what you need to know to make your TCU experience healthy, rewarding, connective and fun.

View the Student Experience Plans (PDF)

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Academic Support Helpline: 817-257-7486
Campus Life - Dean's Office: 817-257-7926 or 817-257-7925

For additional help with the TCU Online platform, please visit the Keep Learning support page.


Topics

 

Decision Trees

Navigating daily changes in COVID-19 information can be tough. We have some decision tree graphics to help sift through the details:

 

Resources

 

Residential Students

Effective May 21, Texas Governor Greg Abbott has terminated air travel restrictions related to COVID-19. The Governor's new order immediately terminates all restrictions contained in the Governor's previous Executive Order (GA-20) that mandated temporary quarantines for air travelers arriving from the following areas of the United States: California; Connecticut; New York; New Jersey; Washington; Atlanta, Georgia; Chicago, Illinois; Detroit, Michigan; or Miami, Florida. 

View the Governor's Executive Order (GA-24) relating to the termination of air travel restrictions as part of the safe, strategic plan to Open Texas in response to the COVID-19 disaster.

Credits were calculated based on the number of days in the Spring 2020 semester that housing and dining services were unavailable due to COVID-19. The total number of days in the spring semester is 119 and the number of days housing and dining services were unavailable is 53, or 44.5 percent of the semester. Therefore, 44.5 percent of your housing and dining plan cost for the semester, net of Campus Cash and Frog Bucks, has been credited to your student account.

To view your student account balance, log in to myTCU and click on the Student Account tile.

Yes. Funds in your student account may be applied toward any cost of attendance – tuition, books, fees, and/or housing and dining, or may go toward outstanding student account balances. They are not restricted to housing and dining.

All unused Campus Cash and Frog Bucks remaining on student accounts will be rolled over to be used as Campus Cash and Frog Bucks in the fall 2020 semester.

TCU is applying housing and dining credits toward student accounts for future use. We recognize, however, that students and families are experiencing financial uncertainties due to the COVID-19 disaster. If you would like to speak to someone about TCU’s credit process, please contact Financial Services at 817-257-7836 or finserv@tcu.edu.

If you are graduating following the completion of the spring 2020 semester, please contact Financial Services for questions about your remaining student account refund. Please include your name and TCU ID number.

Student account credits for unused housing and dining will not impact your financial aid (no aid adjustments will be made).

If you are due a refund, please know that your refund may be affected by any amounts of institutional, state, or federal financial aid you may have received this semester. For more information, please contact Financial Services.

 

Coronavirus FAQ

The university has not received CARES funding, but we will notify students if that changes.

Our objective is for all students to be able to continue their academic career with us at TCU. If you are concerned about financial aid, please contact the Office of Scholarships & Financial Aid.

TCU will follow the protocols established by the Centers for Disease Control and Prevention under the direction of health authorities.

Confirmed positive COVID-19 test results that are reported to TCU and have a direct on-campus impact will be posted to this website under the “Staying Informed” section. Additionally, information will be shared directly with social and residential groups who have interacted with the COVID-19 positive individual(s) over the prior two to three weeks, to the extent possible.

TCU has suspended all study abroad programs.

We continue to carefully monitor travel recommendations from the U.S. State DepartmentCenters for Disease Control and Prevention and World Health Organization. The university follows all local, state and federal health and travel guidelines.

Updates regarding spring study abroad will be announced after the Fall Semester has begun.

 

All recent and current patients at TCU’s Brown-Lupton Health Center are being screened for travel history information.

One of TCU’s priorities is a clean and safe environment that promotes optimal health for our students. Infection control efforts to prevent flu and other communicable illnesses are already in place. Other proactive measures to ensure the safety of our campus community include:

  • Increased cleaning protocols, including extra cleaning and disinfecting in high-contact areas
  • Additional clinical staffing in the Brown-Lupton Health Center
  • Campaigns to educate students, faculty and staff on important preventative measures

Students, faculty and staff are required to wear face coverings. Hand sanitizer, wipes and disinfectant soap are offered across campus.

Students, faculty and staff are asked to monitor CDC travel advisories during this time. Please note that information and risk assessment guidance changes frequently; countries that may not pose a risk today may become a country of concern within days.

TCU will adhere to the guidance of Tarrant County Public Health and require anyone who has traveled to a country considered Level 3 Widespread Sustained Transmission by the CDC to stay home and not return to campus until they have completed 14-days of self-observation and are symptom-free.

Self-observation includes remaining alert to symptoms including fever, cough or difficulty breathing. It also requires that you practice social distancing by avoiding places and events where others congregate, public transportation and ride sharing, and by maintaining distance (approximately 6 feet or 2 meters) from others for 14 days.

Students needing more information may contact Campus Life at 817-257-7926. Faculty and staff should visit the TCU HR website to view faculty and staff communications in both English and Spanish and email askhr@tcu.edu if they have questions.

The CDC has introduced a number of terms we should be familiar with. Here are the most current definitions:

Self-observation Be alert for fever (subjective or measured), cough and difficulty breathing. If you notice any of these symptoms: take your temperature, isolate yourself, limit exposure to others, and call your healthcare provider or your local health department to determine if medical evaluation is needed.

Self-monitoring Take your temperature twice a day while staying alert for cough and difficulty breathing. If you develop any of these symptoms, isolate yourself, limit exposure to others, and call your healthcare provider or your local health department to determine if medical evaluation is needed.

Self-monitoring with delegated supervision Certain occupational groups (like lab workers or airline crews) may conduct self-monitoring with oversight by an appropriate occupational health or infection control program in coordination with the health department of jurisdiction.

Self-monitoring with public health supervision When public health authorities assume the responsibility for oversight of self-monitoring for certain groups of people.

Active monitoring State or local health authorities establish regular communication with potentially exposed people to assess fever, cough, or difficulty breathing. For high-risk exposures, CDC recommends daily communication. The state or local public health authority determines the mode of communication, which may include phone calls or electronic communication.

Close contact a) Being within approximately 6 feet of a COVID-19 case for a prolonged period of time. Close contact can happen while caring for, living with, visiting, or being in a room with a COVID-19 case. b) Having direct contact with infectious secretions of a COVID-19 case (e.g., being coughed on).

Public health order A legally enforceable directive issued under the authority of federal, state, or local entities in order to protect public health. Restrictions (such as movement restrictions) may be made on a person or group’s activities. People or groups may be required to be monitored by a public health agency. Federal, state, or local public health orders may be issued to enforce isolation, quarantine or conditional release. A list of quarantinable communicable diseases for which federal public health orders are authorized is defined by Executive Order. COVID-19 meets the definition for “severe acute respiratory syndromes” as set forth in Executive Order 13295, as amended by Executive Order 13375 and 13674, and, therefore, is a federally quarantinable communicable disease.

Isolation Separating a person or group known or reasonably believed to be potentially infectious from those who are not infected to prevent spread of the communicable disease. Isolation for public health purposes may be voluntary or compelled by federal, state, or local public health order.

Quarantine The separation of a person or group of people reasonably believed to have been exposed to a communicable disease but not yet symptomatic, from others who have not been so exposed, to prevent the possible spread of the communicable disease.

Conditional release Legally enforceable conditions under which a person may be released from more stringent public health movement restrictions, such as quarantine in a secure facility. These conditions may include public health supervision through in-person visits by a health official or designee, telephone, or any electronic or internet-based means of communication as determined by the CDC Director or state or local health authority. A conditional release order may also place limits on travel or require restriction of a person’s movement outside their home.

Controlled travel Exclusion from long-distance commercial conveyances (e.g., aircraft, ship, train, bus). For people subject to active monitoring, any long-distance travel should be coordinated with public health authorities to ensure uninterrupted monitoring. Air travel is not allowed by commercial flight but may occur via approved noncommercial air transport. CDC may use public health orders or federal public health travel restrictions to enforce controlled travel. CDC also has the authority to issue travel permits to define the conditions of interstate travel within the United States for people under certain public health orders or if other conditions are met.

Congregate settings Crowded public places where close contact with others may occur such as concerts, movie theaters or stadiums.

Social distancing Avoiding congregate settings and maintaining a distance of approximately 6 feet from others when possible.

Call your health care professional if you feel sick with fever, cough, or have difficulty breathing; and/or if you have been in close contact with a person known to have COVID-19; and/or you live in or have recently traveled from an area with ongoing spread of COVID-19.

Your health care professional will work with your state’s public health department and CDC to determine if you need to be tested.

For residential students unable to live off campus, the Brown-Lupton Health Center hours are 9AM to 4PM, Monday-Friday. Phone: 817-257-7940

If the Health Center is closed, there are two urgent care centers close to the TCU campus; we suggest you call before visiting:

 

Spring Commencement

The August 8 commencement ceremony has been canceled. For the most comprehensive details, check out the Commencement page.

August graduates’ diplomas will be available for pick up in the Registrar’s office in M.E. Sadler Hall, Room 1006, the week of Aug. 11-14. Any diplomas that are not picked up will be sent by certified mail to the permanent address listed in the system.

The May 2020 graduates’ deluxe diploma cover will be mailed to their permanent address along with a copy of the Commencement program and tassel.

There will not be a virtual ceremony in place of the Aug. 8 ceremonies. Graduates will receive the deluxe diploma cover that is typically handed out during the ceremony, a copy of the Commencement program and a tassle. We hope to celebrate in-person together and welcome all our graduates and their families back to campus in the near future.

The Aug. 8 Commencement ceremonies were canceled due to the surge of COVID-19 cases across the country. Three Commencement ceremonies were scheduled for Aug. 8 – all to be held inside Ed and Rae Schollmaier Arena with capacity limited to 50 percent of the indoor arena’s capacity and physical distancing in place.

Read the news story.

No. TCU will be refunding the May 2020 and August 2020 graduation fees. TCU will proceed to reverse/refund the graduation fees that have already been collected. These credits are already on the students' accounts.

Information regarding caps and gowns rentals will be posted to this website in the coming days.

 

Campus Life

If you rented books through the TCU Campus Store, don’t worry about due dates. The Campus Store has suspended all late fees to ensure students have plenty of time to return them safely. Emails have been sent to students who rented textbooks with a link to print a free FedEx return label to return their books. If you don’t have the books with you, the Campus Store will work with students throughout the summer to get books back with no fees. Visit the TCU Campus Store site for more information about renting textbooks and to view additional contact information.

April 22 from noon to 4 PM. Check your TCU email for more information.

What2Do@TCU has created a connection portal, TCU @ Home, with daily entertainment, educational and wellness opportunities to help connect you to the Horned Frog community.

Students with emergency and catastrophic situations can apply to the TCU Student Emergency Fund.  Additionally, students can work with the Office of Scholarships and Financial Aid to seek out additional aid options.

For refills:
  1. Pharmacy hours will remain the same during this period, 9 AM - 5 PM.
  2. Refills may be requested by phone or via the TCU Pharmacy website as usual.
  3. If you are near campus, prescriptions can be picked up at the pharmacy.
  4. If you are away from campus, prescriptions can be mailed to you and charged to your student account. Please include the mailing address you wish your medication to be sent to when you request a refill.
TCU Post Office will hold all packages until students return. If you need something sent to you, please contact TCU Post Office at 817-257-7840 to make arrangements.
Limited amenities and dining will be available; however, residential staff will be on-call 24 hours per day to assist you as needed. Please contact us if you have any questions: 817-257-7865.
If you currently see a TCU counselor or mental health provider regularly, expect to hear from them soon about options for telehealth.
We share your concerns regarding COVID-19 and are mindful of the potential impact the virus may have on spring commencement ceremonies and related activities. Updates will be added to this website, posted to social and sent via email as they become available.

TCU resident students will receive a credit for housing and dining charges. Details on credits will be determined in the next few weeks.

The Dewar tuition insurance plan is for withdrawals from the university for injury, sickness and mental health reasons. For more information, please go to TCU VCFA Tuition Refund Plan page or Dewar Tuition Refund Plan site.

If you have any questions regarding student billing or student account topics, please call Student Financial Services at 817-257-7836.

University administration is evaluating plans to provide credits to students on a pro-rated basis for housing and meals not used due to COVID-19 campus response.  The credits will be available for use in the 20-21 academic year.

 TCU seniors graduating this spring will be able to request a refund for any remaining credit balance on their student account.  For students not graduating this spring, all credits will be applied student accounts in the 20-21 academic year.

 The reimbursement will be based on the percentage of the semester that students are remote due to TCU response to COVID-19 (starting on 3/16/20 until campus returns to normal operations or the end of spring semester, whichever is sooner).

The financial aid office continues to support students and families and will maintain processing of student financial aid and scholarships.  Advisors are available for appointments by phone.  You may call 817-257-7858 to schedule a phone appointment, or email your questions to finaid@tcu.edu.  Most financial aid documents can be uploaded using your student portal. 

There is no impact to a student’s financial aid since the Cost of Attendance (COA) is determined as of the census date.

 

Academic Resources & Facilities

In our continued efforts to students’ success,  we have extended the deadline to elect P/NC for classes this semester, Spring 2020, until May 15th, after finals and class grades have been determined. We realize that most students will have decided whether to elect P/NC before that date, but wanted to do everything we can to support you, our Horned Frogs, as you finish the semester.

Pass/No Credit Information for Undergraduate Students 

Pass/No Credit Information for Graduate Students

Please reach out to your academic advisor if you have additional questions.

 

Previous Email Communications

Students

Parents & Families

Student Affairs FAQ

Our Student Affairs team has compiled additional information about key student experience groups across campus:

Get the latest information on the availability of academic resources, facilities and services.

Status of Facilities & Services

Visit Virtual Support Services or myTCU for updates on additional academic resources.

Page Last Updated: July 14, 2020