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University to Test TCU Alert Sept. 10

September 9, 2019

On Sept. 10, TCU will test the TCU Alert emergency mass communication system, which includes phone, text and email communication, as well as indoor and outdoor loudspeakers and emergency lighting on campus. These tests are routinely conducted to ensure the system functions as intended and that all audiences are familiar with it.

The test message will go to all email addresses and cell phones listed for faculty, staff and students. The test will simulate how we will communicate during an emergency situation, and all methods will deploy in rapid succession, so recipients may receive an email at the same time as they receive a call or text.

Reply “Yes” to confirm receipt through one of the methods.

Confirming receipt of an emergency notification is important for two reasons: most importantly, it notifies the university that you are aware of the emergency and can follow any instructions to remain safe.

Secondarily, a response signals the system to suspend additional planned cycles of calling, texting and emailing – TCU’s emergency response calls for at least two cycles. In an emergency, the system deploys all methods within a communication cycle in rapid succession – in fact, within seconds. Recipients may still receive notices after replying, “Yes,” until the system completes a full cycle of outreach.

The test is anticipated to last approximately two minutes.

The TCU Alert system pulls contact information from an internal database maintained by TCU for its faculty, staff and students. Only faculty, staff and students may update that information.

We appreciate everyone’s participation and patience during this test. TCU is committed to providing a safe environment for its faculty, staff and students. Safety is the result of careful attention to operations and everyone’s willingness to be prepared should an emergency arise.

TCU Alert is a mass communication system that allows the university to send messages to faculty, staff and students (via text, phone, email and campus loudspeakers) to keep them informed before, during and after a campus emergency.

TCU routinely tests the system to ensure it works as intended and that audiences are familiar with the system.

Because the test simulates how we will communicate during an emergency situation, all methods of communication (text, phone and email) will deploy in rapid succession to faculty, staff and students. Additionally, indoor and outdoor loudspeakers throughout campus will broadcast the test message.

The TCU Alert message will ask you to confirm receipt. You should reply “Yes” to confirm receipt through one of the methods. Although you reply “Yes,” you may still receive additional notices until the system completes its cycle. You only need to respond once.
The test will last approximately two minutes, and the audio messages you may hear will convey that this is only a test.

Contact information for TCU Alert pulls from an internal database maintained by the university for faculty, staff and students. This information may include home phone numbers.

If you are not connected with TCU and you believe you have received a TCU Alert in error, you may request that your information be considered for removal. Please visit removalrequest.tcu.edu, complete the form and submit for review. The process may take up to two weeks and you will be notified of the outcome. Please note that only those who have received an alert in error may be removed; all current students, faculty and staff will remain in the university database.

As a faculty/staff member or student, you may update your contact information by visiting my.tcu.edu, clicking on the My Employee Center tile (or Student tile), then Personal Details, and then Contact Details. Locate your contact information to update cell, business or permanent/home phone numbers.